About Us

Services Hotline

General Information (Domain)
8235 5888
-press 4 for personal banking and accounts
-press 5 for general inquires
 
Debit Card                               
Free Call:  1800 095 566 (Within Australia)
Direct Line: +61 3 9670 6200 (From Overseas)
email: card.au@bankofchina.com

Credit Card                               
Free Call:  1800 026 228 (Within Australia)
Direct Line: +61 2 8235 5995 (From Overseas)
email: card.au@bankofchina.com

Trade Finance Services             
tel: +61 2 8235 5820
fax: + 61 2 9299 4991
email: bills.au@bankofchina.com
 
Treasury Services                     
tel: +61 2 9267 3355
fax: +61 2 9299 6573
email: treasury.au@bankofchina.com
 
Clearing Services                     
tel: +61 2 8235 5953/5957/5862
fax: +61 2 9279 2844
email: operation.au@bankofchina.com
 
Corporate Banking Services
 tel: +61 2 8235 5926/5930
fax: +61 2 9262 1084
email: corporate.au@bankofchina.com  

Home Loan Products
tel: + 61 2 9212 7288
fax: +61 2 9211 9488
email: personal.au@bankofchina.com  

Personal Banking Services
Free Call: 1800 228 688/1800 092 009
Direct Line: +61 2 8235 5904/5965
email: personal.au@bankofchina.com  

Personal Internet Services     
Free Call: 1800 095 566(within Australia) Direct Line: +61 3 9670 6200(from overseas) 
email: ebanking.au@bankofchina.com

Great Wall Prepaid Card Services     
Free Call: 1800 228 688(within Australia)
Direct Line: +61 2 8235 5858(from overseas)
email: card.au@bankofchina.com