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Announcement on Temporary Suspension of E-banking Services(12.2-3)


2017-11-30

Dear customers,

To provide better financial products and services, we will upgrade our systems form December.2nd to December.3rd,2017 (Beijing time). During the period of upgrade, our Online Banking, Mobile Banking,Telephone Banking and Short Message Services will be suspended as the following table:

Region Service type Period of suspension (Beijing time)
Asia-Pacific1 Online Banking
Mobile Banking
Home Banking
23:45,December.2nd-6:00,December.3rd, 2017
Europe  &  Africa2
America3
Asia-Pacific Telephone Banking Self-service: 23:30,December.2nd-7:30,December.3rd, 2017
Europe  &  Africa Self-service: 8:30 - 14: 30, December.3rd, 2017
America Self-service: 14:00 - 19:45,December.3rd, 2017
Asia-Pacific Short Message
Services
23:45,December.2nd-5:00,December.3rd, 2017
Europe  &  Africa
America

We will make efforts to shorten the suspension period. If the suspension is shorter than that mentioned above, all the transactions through Online Banking, Mobile Banking or Telephone Banking submitted by customer will be valid.

We apologize for any inconvenience arising from the system upgrade. For any questions, please dial our local hotline or visit our bank outlets.

Bank of China Limited
November. 30th, 2017


1Asia-Pacific:Bank of China (Hong Kong) Limited,Singapore Branch, Tokyo Branch, Seoul Branch, Bank of China (Thai) Public Company, Bank of China (Malaysia) Berhad, Sydney Branch, Bank of China (Australia) Limited, Ho Chi Minh City Branch, Manila Branch, Jakarta Branch, Phnom Penh Branch, Taipei Branch, Bank of China (Kazakhstan) Bank of China (Monogolia), Mumbai Branch, Bank of China (New Zealand) Limited. , Vientiane Branch, Preparatory office of Colombo Branch, Preparatory office of Qatar Branch, Preparatory office of Preparatory Branch

2Europe-Africa:London Branch, Bank of China (UK) Limited, Milan Branch, Johannesburg Branch, Bank of China (Zambia) Limited, Bank of China (Hungary) Close Ltd., Hungary Branch, Paris Branch, Frankfurt Branch, Luxembourg Branch, BOC (Luxembourg) Rotterdam Branch, Bank of China (Luxembourg) S.A. ,BOC (Luxembourg) Brussels Branch, BOC (Luxembourg) S.A. Poland Branch, BOC (Luxembourg) S.A. Stockholm Branch, Lisbon Branch, Bank of China (Dubai) Limited, Abu Dhabi Branch, Bank of China (Hungary) Co.Ltd Prague Branch,Bank of China (Hungary) Co.Ltd Vienna Branch

3America:New York Branch, Bank of China(Canada) , Toronto Branch, Panama Branch,Grand Cayman Branch,Preparatory office of Mexico Branch

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