Great Wall international dual-currency debit card, which belongs to BOC debit card product series, is a safe and convenient modern e-payment instrument integrating the functions of savings by both USD and RMB currency, deposit, withdrawal, ATM services and card payment. With the card, customers can get access to kinds of self-service terminals including networked ATMs of Bank of China and Bank of China outlets as well.
Great Wall international dual-currency debit card can be a professional house keeper in your daily life which cares details in your life and fits for your overall wealth management need.
Customers can handle various transactions such as withdrawal, balance inquiry on networked ATMs of Bank of China around 7X24 hours without being subject to service hour restraints of outlets.
With the card and preset password, customers can make payment for consumption by swiping card at the bank’s appointed partners and merchants with “UnionPay” logo (shopping malls, hotels and entertainment venues) home and abroad without any handling fee. With this card, customers can save a lot of trouble of carrying cash.
For account safety, customers are recommended to reset the password at networked ATMs of Bank of China and Bank of China outlets upon getting the new card and guard against should surfing and theft during usage.
Maximum transaction amount
With the card and password, the customer can withdraw cash on ATMS with a daily maximum accumulative amount of USD 1000 or RMB 10000. In case of making payment for consumption by swiping card, the daily maximum accumulative amount will be up to USD 100000 or RMB 700000. Overdraft is not allowed.
One card linking dual currency accounts and multiple currency functions
Great Wall international dual-currency debit card, linking together with USD account and RMB account, enables the customers for current deposit and withdrawal with both USD and RMB so as to get rid of the inconvenience and risk incurred from carrying many passbooks and deposit certifications. By depositing RMB or USD in the card, you are able to withdrawal cash or making payment for consumption by swiping card in multiple currencies such as RMB, HKD, GBD, USD, etc.
No exchanging fee will be charged for withdrawal or payment in China's mainland.
With the card and password, customers withdraw cash at the ATMS in China mainland or make payment for consumption by swing card at the POS machines in China mainland, the transaction will be denoted in RMB, so as to get rid of the inconvenience and risk incurred from carrying the dollars to exchange into RMB.
Dual account automatically activate with preferential exchange rate
With the card and password, customers withdraw cash at the ATMS in China mainland or make payment for consumption by swing card at the POS machines in China mainland, if balance is not sufficient to support the transaction in the customer’s RMB account, the transaction will be automatically converted to USD at selling rate and deducted from the customer’s USD account which will be more preferential than carrying the USD notes to exchange into RMB.
Full range of e-banking services without time and geographic restraints
Customers can easily handle various transactions at ATMs and online banking with the card for self services around 7X24 hours. Customers may apply for Bank of China’s online banking services upon applying for the card, or bring along with the valid identity documents and the card and come to our outlets in person for online banking service application.
您可以持卡于柬国众多商场餐厅刷卡消费，竞享中行贵宾折扣，比如LUCKY DEPARTMENT STORES、LUCKY SALON&SPA、鱼生、KANJI、SECRETE RECIPE等
Enjoy various special offers upon swiping card for consumption
Customers can enjoy special discounts offered by the merchants for our cardholders only as long as make payment for consumption by swiping our card at the bank’s appointed various shopping malls and restaurants, such as LUCKY DEPARTMENT STORES, LUCKY SALON&SPA, 鱼生, KANJI, SECRETE RECIPE, etc.
Card or password loss
For card or password loss reporting, customers should report the loss via the bank’s service telephone or at outlets of Bank of China nearby.
Card replacement or cancellation
In case of your debit card broken, excitation loss or other situation, customer should go through card replacement or cancellation procedure with debit card, passbook and valid identity documents at the issuing outlet.
安全用卡须知 Tips for safety concern
Reset the password upon getting the new card
A 在申领借记卡后，请您立即在柜台或 ATM更改您的借记卡使用密码。设定与借记卡关联的存折密码应避免与借记卡使用密码及电话银行密码相同。
A. Customers are recommended to reset the password over our counter or at our ATMs and try to avoid to use the same password of your debit card and telephone banking service on the relating deposit account.
B. When selecting your own password, you should avoid using number combinations that can easily be guessed such as repeating numbers, your identity document number, birth date, telephone number or other such information easily obtainable by others.
Properly keep for confidentiality
A. Please keep your personal password in mind and do not let others to keep or use your debit card and password under any circumstance so as to avoid unnecessary dispute or loss.
B. Please keep your debit card, passbook and identity documents separately as far as possible. It is strongly discouraged for security concern that keeping the card together with the passbook, identity documents and the password. Please take note that careless keeping may result in not only inconvenience incurred from loss reporting procedure but also serous financial loss to you.
C. Written records of your password is strongly discouraged for security reasons. If you really need to keep such records, you must keep them separate from your Card at all times.
Careful usage to avoid information release
A. If you have any doubt during usage, please require a clarification from our counter or via our service telephone instead of consulting from strangers.
B. Wheninputtingthepassword over bank’s counter, ATMs or POS machines,youmustguard against shoulder surfing and theft. Please keep an eye on the cashiers when swiping card on POS machines. Please check whether the transaction is performed more than once when you are required to swipe the card and input the password again. Please verify the card number and amount shown and make sure they are correct before you sign on the issuedcredit voucher or withdrawal voucher. Please keep relevant voucher properly in case of verification.
C. Please aware of security upon ATM transaction by paying attention to any abnormal appearance or suspicious intentionally conversion on the ATM, especially the cash-out shutter and the pin pad. When inputting password, you must take reasonable precautions to shield from shoulder surfing or theft by some photographic devices. Take away or destroy the issued withdrawal voucher after cashing from the machines to avoid financial loss incurred from original information reveal or theft upon careless keeping relevant transaction documents. The bank never requires customers to transfer money into stranger’s accounts at anytime so please do not perform any similar instruction.
If the ATM fails to cash out or return your card, do not believe or call any consulting telephone number pasted on the ATM, not to mention that reveal your password to anyone around or through the phone. The bank never asks the customers to offer password either in written form or verbally. Our official customer service number specifically for debit card business is 00855-23988886 during working hour or 00855-81988885 for non working hour. No other consulting telephone number regarding debit card business is available.
Check your account checking regularly
Please have your passbook printed and verified the occured transactions and balance. Any doubt or unnormal transaction found, please inquire the issuing bank in time.
Card cancellation procedure shall be fully completed.
For card cancellation conducted over counter, please ask for the handling voucher in time and make sure the debit card has been returned to the bank and the magnetic stripe has been cut properly by the teller so that the card cannot be abused by others.