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Announcement on the Temporary Suspension of BOC Services (10-11 August 2019)


2019-08-09

Dear Valued Customer,

In order to serve you better, we will be upgrading our system from 10 August 2019 (Saturday) to 11 August 2019 (Sunday). During this period, the following BOC service platforms will be unavailable at the stated schedule.

Type of BOC Service Period of Suspension
All Credit Card transactions and services 10 August 11.30pm - 11 August 7.30am
All Debit Card transactions and services 10 August 11.30pm - 11 August 6.30am
ATM services 10 August 11.00pm - 11 August 6.30am
GIRO/MEPS fund transfer/RMB Pre-settlement Remittance Services 10 August 11.30pm - 11 August 7.00pm
Online Banking and Mobile Banking 10 August 11.30pm - 11 August 8.00am
Telephone Banking 10 August 11.30pm - 11 August 8.00am
SMS Alerts Service 11 August 12.00am - 11 August 4.30am

We apologise for any inconvenience caused.

For more information, please contact our 24-Hour Customer Service Hotline at 1800-66-95566.

Bank of China Limited Singapore Branch
9 August 2019

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