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Security Notice


 

Keep your user ID and password safe

Bank of China will never request or ask for your password via email. Please be vigilant of any possible illegal behavior to defraud you of your userID (or your bank card number used for enrollment) and password by email, letter, telephone, or SMS. If you have any question, please contact us immediately by calling the customer service hotline or the interactive letter service provided by our Internet banking system.

Avoid using alpha-numeric character combinations that can be easily guessed at as your password. Examples are: your birthday, telephone number, or automobile plate number. Please use the alpha-numeric character combinations (capital or small letter) difficult to be deciphered as password.

Please avoid using the same password to login other internet services, for example, internet access or email etc.

Please change your Internet banking login password regularly.

Please do not write down your username and password on paper. Do not divulge your username and password to anyone nor accept suggestions for your username/password combination from other parties.

Please do not divulge your personal information, including your ID number, passport information, accounts number and other sensitive information, to any suspicious or unverified person or website.

Please keep your E-Token in safety. You are advised to contact our bank for loss reporting or E-Token reissue immediately in case it is lost.

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