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Security Advisory on Fraud and Cyber-crime Prevention

2020-07-10

Dear customers,

Not only during the COVID-19 crisis but also generally, the number and variety of fraud attempts by external parties are rising, domestic and foreign fraud-related cases are observed by banks and police, on a world-wide level, affecting both individuals and corporate clients.

Therefore, Bank of China (Central and Eastern Europe) Limited Vienna Branch herewith wishes to warn you of such fraud attempts by criminals with an aim to raise your anti-fraud awareness.

Such attempts are mainly focusing on phishing activities (theft of online banking access data and theft of passwords), hacking of companies’ mailboxes, forgery of company’s internal instructions, CEO fraud schemes, counterfeiting of banks/companies mailboxes followed by fraudulent transfer instructions to unknown parties.

Although we have taken a host of measures - both operationally and technically - to protect you and your accounts from fraudulent activities, you are also strongly advised to protect yourselves by adopting simple measures in your daily procedures such as countercheck of e-mail addresses from any senders, double check of transfer instructions, increased awareness and additional counterchecks of mails from unknown senders, no sharing or forwarding of any access data to others, implementing appropriate IT security measures (password security etc.).

If you suspect that you have encountered a scam or have related questions, please call our Customer Service Hotline at 0043-153666800 for more information.

Yours sincerely,

Bank of China (Central and Eastern Europe) Limited Vienna Branch
July 10th 2020

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