Notice of Temporary Changes to Branch Access
2021-07-29
Dear valued customers:
The health and safety of our customers and staff is paramount. Therefore in the interests of reducing potential exposure of our customers and staff to the COVID-19 virus, all of our branches in NSW will be serving customers within the following hours until further notice:
| Appointment Booking Hours | |||
|---|---|---|---|
| Over the Counter Services | Safe Deposit Box Access | ||
| Monday-Friday | 10:30am-2:00pm | Monday-Friday | 10:30am-1:30pm |
| Weekends | Closed | Weekends | Closed |
Due to lockdown in the nearby areas, Parramatta branch and Hurstville branch will be serving customers only by appointment. For Over-the-Counter and Deposit Box services, please contact your branch by telephone or email in advance within the appointment booking hours:
| Branch | Appointment by Telephone | Appointment by Email |
|---|---|---|
| Parramatta Branch | 02 8837 6288 | parramatta.au@bankofchina.com |
| Hurstville Branch | 0421878890/0402492891 | hurstville.au@bankofchina.com |
During the changes to branch access, for other services and enquires please call us on below listed telephone number for assistance:
| General Inquiry Hotline | 1800 095 566 or +61 2 8871 5888 from overseas |
| Debit Card Hotline | 1800 095 566 or +61 3 9670 6200 from overseas |
| Credit Card Hotline | 1800 026 228 or +61 2 8235 5995 from overseas |
We wish our customers and their families good health and urge you to keep safe in these difficult times. We apologise for any inconvenience to you as a result of the service interruption and we look forward to returning to full service in the near future.
Bank of China Limited, Sydney Branch
Bank of China (Australia) Limited
29 July 2021
