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[Closed]Call Center Customer Service Representative


 

Job Title: Call Center Customer Service Representative

Location: Markham

Department: Call Centre, Personal Banking Department

Position Available: 1

Applicable Deadline: 31 July, 2017

Main Duties and Responsibilities:

  • Greet and respond to customer inquiries in a professional and courteous manner;
  • Provide high quality service to customers, including opening accounts, handling customers’ deposits/withdrawals, remittances, foreign exchange transactions, and other debit/credit cards related services, etc.

Position Requirements:

  • Relevant experience in retail banking/customer service preferred
  • College Diploma / Bachelor’s Degree, preferably commerce, accounting, finance related
  • Excellent communication skills in Mandarin and English
  • Fluency in Cantonese is considered an added asset
  • High degree of proficiency in Microsoft Office tools and applications, including MS Office Suite
  • Team-player, customer-oriented; diligent, quick-learner

To apply, please submit your resume along with the application form (available for download athttp://www.bankofchina.com/ca/custserv/cs3/ ) to hr@ca.bocusa.com

Bank of China (Canada) is an equal opportunity employer and it is the bank’s policy to recruit and select applicants for employment solely on the basis of their qualifications with emphasis on selecting the best qualified person for the position. We welcome applications from all interested parties. Please understand that only qualified applicants will be contacted.

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