Customer Service Notice

Dear Customer(s),

In accordance with Canadian regulations on Anti-Money Laundering / Anti-Terrorist Financing, as of February 1st, 2015, the following changes will be applied our remittance and foreign exchange services:

• Outward Remittance: We will no longer process both personal and business outward remittance request(s) for any customer without an account at our bank.
• Inward Remittance: We will no longer process both personal and business inward remittance request(s) for any customer without an account at our bank.
• Foreign Exchange: We will no longer process any foreign exchange request(s) of equal or more than CAD 3,000 for any customer without an account at our bank.

We are sorry for the inconvenience and thank you for your understanding.

Bank of China (Canada)

2014/10/31