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Dear Valued Customers:
Due to a system upgrade, some of the Banking services will not be available during the periods listed below:
| Type of Service |
Service Suspension Period (Eastern Standard Time) |
| Online Banking Services |
1.Transaction limit setting of person Online Banking: 2016/05/28 Saturday 19:00 pm – 2016/05/29 Sunday 06:15
2.Account balance inquiry service and Transfer & Remittances service: 2016/05-29 Sunday 02:15 am – 05:45 am
3. China domestic transfer to other banks service: 2016/05-28 Saturday 19:00 pm – 2016-05/29 Sunday 06:00 am |
| Debit Card Services |
2016/05/29 Sunday 2:00 am -6:00 am |
| Credit Card Services |
2016/05/28 Saturday 15:00pm -15:30 pm |
| Text Message Notification Services |
2016/05/28 Saturday 13:15 pm -16:15 pm |
| Telephone Banking Services |
1. Self-service: 2016/05/29 Saturday 02:00 am – 08:30 am
2. Register/Cancel service: : 2016/05/29 Saturday 02:15 am – 05:45 am |
Should you have any questions in this regard, please contact your home branch or reach us by calling our toll-free Customer Service Hotline 1-844-669-5566.
To report a lost debit card, please call 905-305-4099.
We apologize for any inconvenience and thank you for your understanding and continued support.
Yours sincerely,
Bank of China (Canada)
May 26, 2016
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