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Important Notification Regarding Banking System Upgrade (08.06-08.07)


 

Dear Valued Customers:

Due to a system upgrade, some of the Banking services will not be available during the periods listed below:

Type of Service Service Suspension Period (Eastern Standard Time)
Online Banking Services 2016/08/06 Saturday  11:45 am -7:00 pm
Debit Card Services 2016/08/06  Saturday 12:00 pm -1:30 pm, 7:00 pm -11:30 pm
Text Message Notification Services 2016/08/06 Saturday 12:00 pm -3:15 pm
Telephone Banking Services 2016/08/06 Saturday  7:00 pm - 2016/08/07  Sunday  00:30 am

Should you have any questions in this regard, please contact your home branch or reach us by calling our toll-free Customer Service Hotline 1-844-669-5566. In case of emergency during Telephone Banking Services suspension, please call 86-10-85197886 for help.

We apologize for any inconvenience and thank you for your understanding and continued support.

Yours sincerely,

Bank of China (Canada)
July 26, 2016

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