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Dear Valued Customers：
Due to a system upgrade, some of the Banking services will not be available during the periods listed below:
| Type of Service |
Service Suspension Period (Eastern Standard Time) |
| Online Banking Services |
2016/08/06 Saturday 11:45 am -7:00 pm |
| Debit Card Services |
2016/08/06 Saturday 12:00 pm -1:30 pm, 7:00 pm -11:30 pm |
| Text Message Notification Services |
2016/08/06 Saturday 12:00 pm -3:15 pm |
| Telephone Banking Services |
2016/08/06 Saturday 7:00 pm - 2016/08/07 Sunday 00:30 am |
Should you have any questions in this regard, please contact your home branch or reach us by calling our toll-free Customer Service Hotline 1-844-669-5566. In case of emergency during Telephone Banking Services suspension, please call 86-10-85197886 for help.
We apologize for any inconvenience and thank you for your understanding and continued support.
Yours sincerely,
Bank of China (Canada)
July 26, 2016
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