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Dear Valued Customers：
Due to a system upgrade, some of the Banking services will not be available during the periods listed below:
| Type of Service |
Service Suspension Period (Eastern Standard Time) |
| Online Banking Services |
2016/10/15 Saturday 11:45 am -6:00 pm |
| Debit Card Services |
2016/10/16 Sunday 1:40 am -6:20 am |
| Telephone Banking Services |
2016/10/16 Sunday 2:00 am -6:15 am |
Should you have any questions in this regard, please contact your home branch or reach us by calling our toll-free Customer Service Hotline 1-844-669-5566.
We apologize for any inconvenience and thank you for your understanding and continued support.
Yours sincerely,
Bank of China (Canada)
OCT 11，2016
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