Dear Valued Customers:
To provide better financial products and services, we will upgrade the systems between April 22nd and 23rd, 2017. During the time of upgrade, the Online Banking Services, Text Message Notifications, Debit Card Services and Telephone Banking Service will be suspended as the following table:
Type of Service |
Service Suspension Period (Eastern Standard Time) |
Online Banking Services |
4/22/2017 Saturday 11:30 – 20:30 |
Text Message Notifications |
4/22/2017 Saturday 13:00 – 14:30 |
Debit Card Services |
4/23/2017 Sunday 02:30 – 06:00 |
Telephone Banking Service |
4/23/2017 Sunday 02:00 – 08:00 |
Should you have any questions in this regard, please contact your home branch or reach us by calling our toll-free Customer Service Hotline 1-844-669-5566.
We apologize for any inconvenience and thank you for your understanding and continued support.
Yours sincerely,
Bank of China (Canada) April 17, 2017
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