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Dear Valued Customers：
To provide better financial products and services, we will upgrade the systems between June 24 and June 25, 2017. During the time of upgrade, the Online Banking Services, Debit Card Services and Telephone Banking Service will be suspended as the following table:
| Type of Service |
Service Suspension Period (Eastern Standard Time) |
| Online Banking Services |
6/24/2017 Saturday 11:30 – 20:30 |
| Debit Card Services |
6/25/2017 Sunday 2:30 – 6:00 |
| Telephone Banking Service |
6/25/2017 Sunday 2:00 – 8:00 |
Should you have any questions in this regard, please contact your home branch or reach us by calling our toll-free Customer Service Hotline 1-844-669-5566.
We apologize for any inconvenience and thank you for your understanding and continued support.
Yours sincerely,
Bank of China (Canada)
June 20, 2017
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