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Dear Valued Customers：
To provide better financial products and services, we will upgrade the systems between Dec 2 and Dec 3 2017.During the time of upgrade, the Online Banking and Debit Card Services will be suspended as the following table:
| Type of Service |
Service Suspension Period (Eastern Standard Time) |
| Online Banking Services |
12/2/2017 Saturday 10:30 am – 5:30 pm |
| Debit Card Services |
12/3/2017 Sunday 1:00 am – 5:30 am |
Should you have any questions in this regard, please contact your home branch or reach us by calling our toll-free Customer Service Hotline 1-844-669-5566.
We apologize for any inconvenience and thank you for your understanding and continued support.
Yours sincerely,
Bank of China (Canada)
November 28 2017
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