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Important Notification Regarding Banking System Upgrade (5.12&5.13)


 

Dear Valued Customers:

To provide better financial products and services, we will upgrade the systems between May 12 and May 13 2018. During the time of upgrade, the Online Banking Service, Mobile Banking Services, Text Message Notification and Debit Card Services will be suspended as the following table:

Type of Service Service Suspension Period (Eastern Standard Time)
Online Banking /Mobile Banking Services 5/12/2018 Saturday 11:30 am – 6:30 pm
Text Message Notifications 5/12/2018 Saturday 1:00 pm – 4:00 pm
Debit Card Services 5/13/2018 Sunday 2:30 am – 6:00 am

Should you have any questions in this regard, please contact your home branch or reach us by calling our toll-free Customer Service Hotline 1-844-669-5566.

We apologize for any inconvenience and thank you for your understanding and continued support.

Yours sincerely,

Bank of China (Canada)
May 7 2018

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