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Notice Regarding the Strike of Canada Post May Impact Our Bank's Mailing Service


 

Dear Valued Customers,

The Canadian Union of Postal Workers has begun a series of rotating strikes in several cities.  The Canada Post service disruption will interrupt mail delivery of important documents, such as bank account statements, credit card statements, and utilities bills. In order to minimize the effects by strike, we suggest you to take the following measures: 

• Please use our bank's online banking and mobile banking services to review your account transactions or make the utility bill payments.

• In order to avoid overdue payment, please provide a pre-authorized debit account information or credit card information to your service providers for regular payments with our bank. 

• Instead of receiving a cheque payment, please set up a direct deposit arrangement with your employers, insurance company, or government agencies using the account with our bank.

• If necessary, you can pick up your account statement at any of our branches.

Information and updates about the strike can be found on its website at www.canadapost.ca.

We apologize for any inconvenience caused by a postal disruption.

If you have questions regarding how the Canada Post service disruption could affect your banking services, please call our toll-free customer service hotline at 1-844-669-5566.

Yours sincerely,

Bank of China (Canada)
October 25th 2018

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