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Dear Valued Customers：
To provide better financial products and services, we will upgrade the systems on March 23 and 2019.During the time of upgrade, the Online Banking Service and Mobile Banking Services will be suspended as the following table:
| Type of Service |
Service Suspension Period (Eastern Standard Time) |
| Online Banking/Mobile Banking Services |
March 23, 2019 (Saturday) 12:00 pm – 6:00 pm |
Should you have any questions in this regard, please contact your home branch or reach us by calling our toll-free Customer Service Hotline 1-844-669-5566.
We apologize for any inconvenience and thank you for your understanding and continued support.
Yours sincerely,
Bank of China (Canada)
March 18, 2019
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