Dear Valued Customers,
In support of the fight against Novel Coronavirus, starting from 27th January 2020 onwards, our bank will be waiving all remittance charges for any related donations made over the counter at our branches or via Mobile Banking and Online Banking.
The remittance made via Online Banking will be charged automatically. If the purpose of remittance is for Novel Coronavirus donation, please contact your home branch to request for a refund of charges we collected.
Should you have any questions in this regard, please contact our toll-free Customer Service Hotline 1-844-669-5566.
Yours sincerely,
Bank of China (Canada)
January 27, 2020
