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Important Notification Regarding Banking System Upgrade (3.7&3.8)


 

Dear Valued Customers:

To provide better financial products and services, we will upgrade the systems on March 7 and March 8, 2020. During the time of upgrade, the Online Banking Services, Mobile Banking Services, Credit Card and Debit Card Services will be suspended as the following table:

Type of Service Service Suspension Period (Eastern Standard Time)
Online Banking/Mobile Banking 3/7/2020 Saturday 10:30 am – 5:30 pm
Credit Card 3/7/2020 Saturday 2:00  pm – 5:00  pm
Debit Card 3/7/2020 Saturday 2:00 pm – 3:00 pm
3/8/2020 Sunday 2:30 am – 6:30 am

Should you have any questions in this regard, please contact your home branch or reach us by calling our Customer Service Hotline 1-844-669-5566.

We apologize for any inconvenience and thank you for your understanding and continued support.

Yours sincerely,

Bank of China (Canada)
March 5 2020

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