Dear Valued Customers,
To provide better financial products and services, we will upgrade the systems between August 21 and August 22, 2021. During the time of upgrade, the Online Banking Services, Mobile Banking Services, Credit Card and Debit Card Services will be suspended as the following table:
| Type of Service |
Service Suspension Period (Eastern Daylight Time) |
Online Banking/
Mobile Banking |
August 21, 2021 Saturday 11:45am - 06:30pm |
| Credit Card |
August 21, 2021 Saturday 03:00pm - 05:00pm |
| Debit Card |
August 21, 2021 Saturday 12:00pm - 02:20pm
August 22, 2021 Sunday 02:30am - 06:30am |
Should you have any questions in this regard, please contact your home branch or reach us by calling our Customer Service Hotline 1-844-669-5566.
We apologize for any inconvenience and thank you for your understanding and continued support.
Yours sincerely,
Bank of China (Canada)
August 18, 2021
