Dear Valued Customers,
To provide better financial products and services, we will upgrade the systems between September 4 and September 5, 2021. During the time of upgrade, the Online Banking Services, Mobile Banking Services, Credit Card and Debit Card Services will be suspended as the following table:
| Type of Service |
Service Suspension Period (Eastern Daylight Time) |
Online Banking/
Mobile Banking |
September 5, 2021 Sunday 02:15am - 05:15am |
| Credit Card |
September 4, 2021 Saturday 01:00pm - 03:40pm |
| Debit Card |
September 5, 2021 Sunday 02:30am - 05:00am |
Should you have any questions in this regard, please contact your home branch or reach us by calling our Customer Service Hotline 1-844-669-5566.
We apologize for any inconvenience and thank you for your understanding and continued support.
Yours sincerely,
Bank of China (Canada)
September 1, 2021
