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Important Notification Regarding Banking System Upgrade(9.4&9.5)


 

Dear Valued Customers,

To provide better financial products and services, we will upgrade the systems between September 4 and September 5, 2021. During the time of upgrade, the Online Banking Services, Mobile Banking Services, Credit Card and Debit Card Services will be suspended as the following table:

Type of Service Service Suspension Period (Eastern Daylight Time)
Online Banking/
Mobile Banking
September 5, 2021 Sunday 02:15am - 05:15am
Credit Card September 4, 2021  Saturday 01:00pm - 03:40pm
Debit Card September 5, 2021 Sunday 02:30am - 05:00am

Should you have any questions in this regard, please contact your home branch or reach us by calling our Customer Service Hotline 1-844-669-5566.

We apologize for any inconvenience and thank you for your understanding and continued support.

Yours sincerely,

Bank of China (Canada)
September 1, 2021

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