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Important Notification Regarding Banking System Upgrade(4.30)


 

Dear Valued Customers,

To provide better financial products and services, we will upgrade the systems on April 30, 2022 (Eastern Time). During the time of upgrade, the Online Banking Services, Mobile Banking Services, Telephone Banking Services, Credit Card Services and Business Online Banking Remittance will be suspended as the following table:

Type of Service Service Suspension Period (Eastern Time)
Personal Online Banking/
Mobile Banking
April 30, 2022  Saturday 11:45 am – 08:00 pm
Telephone Banking
(self-service)
April 30, 2022  Saturday 12:00 pm – 08:00 pm
          
Credit Card
April 30, 2022  Saturday 01:30 pm – 04:45 pm
Business Online Banking April 30, 2022  Saturday 11:45 am – 06:30 pm
Business Online Banking Remittance April 30, 2022  Saturday 11:45 am – 11:30 pm

Should you have any questions in this regard, please contact your home branch or reach us by calling our Customer Service Hotline 1-844-669-5566.

We apologize for any inconvenience and thank you for your understanding and continued support.

Yours sincerely,

Bank of China (Canada)
April 28, 2022

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