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Important Notification Regarding Banking System Upgrade (5.28&5.29)


 

Dear Valued Customers,

To provide better financial products and services, we will upgrade the systems between May 28 and May 29, 2022. During the time of upgrade, the Online Banking Services, Mobile Banking Services, Credit Card Services and Debit Card Services will be suspended as the following table:

Type of Service Service Suspension Period (Eastern Time)
Online Banking/
Mobile Banking
May 28, 2022  Saturday 11:45am - 06:15pm
Credit Card May 28, 2022  Saturday 03:00pm - 05:00pm
Debit Card May 29, 2022  Sunday 03:00am - 06:30am

Should you have any questions in this regard, please contact your home branch or reach us by calling our Customer Service Hotline 1-844-669-5566.

We apologize for any inconvenience and thank you for your understanding and continued support.

Yours sincerely,

Bank of China (Canada)
May 25, 2022

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