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Important Notification Regarding Banking System Upgrade (9.24&9.25)


 

Dear Valued Customers,

To provide better financial products and services, we will upgrade the systems between September 24 and September 25, 2022. During the time of upgrade, the Online Banking Services, Mobile Banking Services, Credit Card Services and Debit Card Services will be suspended as the following table:

Type of Service Service Suspension Period (Eastern Time)
Online Banking/
Mobile Banking
September 24, 2022  Saturday 12:00pm - 05:50pm
Credit Card September 24, 2022  Saturday 01:00pm - 03:00pm
Debit Card September 25, 2022  Sunday 04:55am - 06:10am

Should you have any questions in this regard, please contact your home branch or reach us by calling our Customer Service Hotline 1-844-669-5566.

We apologize for any inconvenience and thank you for your understanding and continued support.

Yours sincerely,

Bank of China (Canada)
September 22, 2022

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