Dear Valued Customers,
To provide better financial products and services, we will upgrade the systems between November 19 and November 20, 2022. During the time of upgrade, the Online Banking Services, Mobile Banking Services, Telephone banking Services and Debit Card Services will be suspended as the following table:
| Type of Service |
Service Suspension Period (Eastern Time) |
| Online Banking/ Mobile Banking |
November 19, 2022 Saturday 11:00am - 05:30pm |
| Telephone Banking |
November 20, 2022 Sunday 01:35am - 05:45am |
| Debit Card |
November 20, 2022 Sunday 02:00am - 05:30am |
Should you have any questions in this regard, please contact your home branch or reach us by calling our Customer Service Hotline 1-844-669-5566.
We apologize for any inconvenience and thank you for your understanding and continued support.
Yours sincerely,
Bank of China (Canada)
November 18, 2022
