Dear Valued Customers,
To provide better financial products and services, we will upgrade the systems between December 3 and December 4, 2022. During the time of upgrade, the Online Banking Services, Mobile Banking Services, and Credit Card Services will be suspended as the following table:
| Type of Service |
Service Suspension Period (Eastern Time) |
| Online Banking |
December 3, 2022 Saturday 11:00am - 04:30pm |
| Mobile Banking |
December 3, 2022 Saturday 11:00am - 05:30pm |
| Credit Card |
December 3, 2022 Saturday 12:00pm - 02:00pm |
Should you have any questions in this regard, please contact your home branch or reach us by calling our Customer Service Hotline 1-844-669-5566.
We apologize for any inconvenience and thank you for your understanding and continued support.
Yours sincerely,
Bank of China (Canada)
December 1, 2022
