Dear Valued Customers,
To provide better financial products and services, we will upgrade the systems between February 18 and February 19, 2023. During the time of upgrade, the Online Banking Services, Mobile Banking Services, and Credit Card Services will be suspended as the following table:
| Type of Service |
Service Suspension Period (Eastern Time) |
| Online Banking |
February 18, 2023 Saturday 11:00am - 05:30pm |
| Mobile Banking |
February 18, 2023 Saturday 11:00am - 05:30pm |
| Credit Card |
February 18, 2023 Saturday 01:00pm - 04:00pm |
Should you have any questions in this regard, please contact your home branch or reach us by calling our Customer Service Hotline 1-844-669-5566.
We apologize for any inconvenience and thank you for your understanding and continued support.
Yours sincerely,
Bank of China (Canada)
February 16, 2023
