Dear Valued Customers,
To provide better financial products and services, we will upgrade the systems between May 20 and May 21, 2023. During the time of upgrade, the Online Banking Services, Mobile Banking Services, Credit Card and Debit Card Services will be suspended as the following table:
| Type of Service |
Service Suspension Period (Eastern Time) |
Online Banking /
Mobile Banking |
May 20, 2023 Saturday 12:00pm - 06:30pm |
| Credit Card |
May 20, 2023 Saturday 12:20pm - 05:35pm |
| Debit Card |
May 21, 2023 Sunday 03:00am - 06:00am |
Should you have any questions in this regard, please contact your home branch or reach us by calling our Customer Service Hotline 1-844-669-5566.
We apologize for any inconvenience and thank you for your understanding and continued support.
Yours sincerely,
Bank of China (Canada)
May 18, 2023
