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Foreign Exchange Transaction

1. What kinds of accounts linked with new version of online banking can be set as foreign exchange transaction accounts?

A: You may set the following accounts linked with new version of online banking as the foreign exchange transaction accounts: passbook of current deposits and passbook of time deposits (in some provinces). Only these accounts above are linked with a debit card linked with new version of online banking by telephone banking, can they be set as foreign exchange transaction accounts.

2. What is the restriction on foreign exchange dealing time?

A: Time available for foreign exchange dealing is generally from 8:00 a.m. (Beijing Time) of every Monday to 3:00 a.m. of Saturday (except the non-trading period of foreign exchange market and batch processing period of the bank). The dealing time may differ in some provinces.

3. What is profit-making entrustment? What is stop-loss entrustment?

A: Profit-making entrustment means that a client sets a profit-making exchange rate or price for the future foreign exchange or gold transaction on agent basis, and entrusts the bank to automatically conclude the transaction when the market exchange rate or gold price meets the transaction conditions previously set by the client, so as to generate the expected profits.

Stop-loss entrustment means that a client sets a stop-loss exchange rate or price for the future foreign exchange or gold transaction on agent basis, and entrusts the bank to automatically conclude the transaction when the market exchange rate or gold price meets the transaction conditions previously set by the client, so as to control losses within the tolerance level.

4. What is the alternate entrustment transaction?

A: Alternate entrustment transaction means a client may concurrently set the profit-making and stop-loss entrustment exchange rates in signing of entrustment agreements. When the market exchange rate meets the entrustment transaction conditions, the transaction will be concluded at the current price. In course of entrustment transaction, if one entrustment succeeds, the other shall automatically cease to be in force.

When a client holding a kind of foreign currency hopes to make profits when the exchange rate rises and stop loss when it drops, but he/she has not time to closely follow the changes in exchange market, he/she may select the alternate entrustment transaction.

5. How long is the effective time of foreign exchange entrustment transactions?

A: The effective time of foreign exchange entrustment transactions is 24 hours at most. The bank will process system data on a daily basis (generally in the early morning of Beijing time), and all unsettled entrustment transactions submitted previously shall cease to be in force.

6. How do I know whether a foreign exchange entrustment transaction has been concluded?

A: You may inquire about concluded entrustment transactions by "Transaction Status->Transaction Results" in "Foreign Exchange".

7. Is the final transaction price surely consistent with the price inquired about by the exchange inquiry (or information inquiry) function if I deal in foreign exchange (or gold) on a real-time basis by the new version of online banking?

A: Due to the time difference in transmission of the foreign exchange (or gold) information and your transaction instruction, the exchange rate inquiry (or information inquiry) function of the new version of online banking only provides you with investment reference information, and the transaction shall be subject to the actual transaction price.

Gold Transaction

8. What kinds of accounts linked with new version of online banking can be set as gold transaction accounts?

A: You may set the passbook of current deposit accounts linked with the new version of online banking as the gold transaction accounts. Only these accounts above are linked with a debit card linked with new version of online banking by telephone banking, can they be set as gold transaction accounts.

9. Is there any control over the transaction volume of gold dealing?

A: When the gold transaction currency is RMB, the transaction volume must be an integral gram not less than 10 grams, and the balance of gold account shall not be less than 10 grams (or zero) after the transaction.

When the gold transaction currency is US dollar, the minimum measurement unit is 0.1 ounce and the transaction volume shall not be less than one ounce, and the gold balance after transaction not less than one ounce (or zero).

10. What is the restriction on gold dealing time?

A: Time available for gold dealing is generally from 8:30 a.m. (Beijing Time) of Monday to 2:00 a.m. of Saturday (except the non-trading period of gold market and batch processing period of the bank). The dealing time may differ in some provinces.

11. How long is the effective time of gold entrustment transactions?

A: The effective time of gold entrustment transactions is 24 hours at most. The bank will process system data on a daily basis (generally in the early morning of Beijing time), and all unsettled entrustment transactions submitted previously shall cease to be in force.

12. How do I know whether a gold entrustment transaction has been concluded?

A: You may inquire about concluded entrustment transactions by "Transaction Status->Transaction Results" in "Gold".

Fund Transaction

13. What basic conditions shall be satisfied if I deal in funds by the new version of online banking?

A: If you have opened a fund transaction account at a BOC branch, you need to make the debit card (capital account) corresponding to the fund transaction account become an account linked with online banking and register fund transaction account and capital account in the new version of online banking system;
If you have not opened a fund transaction account with BOC, you may link a Great Wall electronic debit card with the new version of online banking as the capital account for fund dealing, and open the fund transaction account by the function "Open Fund Transaction Account" of the new version of online banking;
If you have opened fund TA account of a certain fund company at any other financial institution, you need to register the TA account of the fund in the new version of online banking system.

14. What is the TA account of fund?

A: Fund TA account means the account opened by a specified fund company for an investor for the purpose of recording his/her fund transactions.

15. Is there time restriction on fund transactions by the new version of online banking?

A: The time available for fund subscription is generally between 9:30-16:00 (Beijing Time) from Monday to Friday.
The effective time of transactions, including fund purchase, redemption, change and bonus distribution, is generally between 9:30-15:00 (Beijing Time) from Monday to Friday.

16. What is the periodic fund purchase in fixed amount?

A: Periodic fund purchase in fixed amount means that an investor designates the monthly purchase date and amount for specified funds, and the system automatically submits the fund purchase application on the appointed date.

17. What can’t I inquire about the entrustment transaction submitted yesterday by the transaction result inquiry function?

A: According to current fund transaction rules, you can only inquire about the entrustment transaction results on the third workday (T+2) after you submit the application for entrusted fund transaction.

Securities Transaction

18. What basic conditions shall be satisfied to use the "Third Party Custody" service by the new version of online banking?

A: To use the third party custody service by the new version of online banking, you must open an A-share shareholder account with any securities company that has established partnership with BOC, go through all procedures for enabling third party custody service at the securities company and a BOC branch, and link the Great Wall electronic debit card (capital account) used in enabling the third party custody with the new version of online banking.

19. What basic conditions shall be satisfied to use the "B-share Bank-Securities Transfer" service by the new version of online banking?

A: To use the B-share bank-securities transfer service by the new version of online banking, you must open a B-share shareholder account with any securities company that has established partnership with BOC, go through all procedures for enabling B-share bank-securities transfer service at the securities company and a BOC branch, and link the Great Wall electronic debit card used in enabling the B-share bank-securities transfer with the new version of online banking.

Treasury Bonds Transaction

20. What basic conditions shall be satisfied if I deal in treasury bonds by the new version of online banking?

A: If you have opened a Treasury bond custody account with a BOC branch, you need to link the capital account (Great Wall electronic debit card, ordinary current deposits or passbook of current deposits) corresponding to the Treasury bond custody account with the new version of online banking, and register Treasury bond account and capital account in the online banking system;
If you have not opened a Treasury bond custody account with BOC, you may link a Great Wall electronic debit card, ordinary current deposits or passbook of current deposits with the online banking as the capital account for Treasury bond transaction, and open a Treasury bond custody account by the function "Open Treasury Bond Custody Account" by the new version of online banking. There are fees for the treasury bond opening services.

21. Is there time restriction over Treasury bond dealing?

A: The time available for Treasury bond transaction is generally between 10:00-15:00 (Beijing Time) from Monday to Friday.

22. Why can’t I inquire about my Treasury bond transactions by the statement of account regarding the Treasury bond transactions?

A: Because the statement of account for Treasury bond transactions can list 10 records at most one time, please specify a reasonable scope of inquiry period.

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