In order to further strengthen investors’ understanding and recognition of Bank of China (the “Bank”) and standardize the investor relation management (IRM) activities of the Bank, the Guidelines are hereby formulated in accordance with relevant securities regulations.
I. The Bank shall make use of multiple channels, platforms and methods to carry out IRM work, and actively communicate with investors through shareholders’ meetings, investor briefings, roadshows, surveys and visits, investors’ inquiry replies and other activities.
II. IRM activities conducted by the Bank shall base on the publicly disclosed information and the Bank shall provide easier access to such activities for the investors.
III. The Bank will enter the blackout period one month before the publication of annual results and interim results. The Bank shall not arrange investor communication activities during the blackout period except for statutory information disclosure.
IV. The Bank shall properly arrange the time, venue and approach of the shareholders’ meeting, and provide online voting channel, to provide easier access for shareholders, especially small and medium shareholders.
V. In accordance with the securities regulations and its own needs, the Bank could hold an investor briefing under circumstances such as disclosure of annual report, to introduce relevant information and reply to investors’ inquiries and suggestions.
VI. The Bank shall collect and respond to investors’ inquiries, complaints and suggestions through official website, hotline, email, stock exchange platforms and other channels.
VII. The institutions and individuals who request a survey of the Bank shall comply with relevant securities regulations and such requests should be submitted to the Bank at least one week in advance. Submission of survey requests will be deemed to be the consent and commitment to the content set out in the following letter of commitment (see the attachment). The Bank shall actively respond to the survey requests and make necessary reception arrangement in a proper manner.
VIII. The Bank is entitled to require institutions and individuals who have conducted surveys to notify the Bank before releasing or using any investment value analysis report and other research reports, press releases and other documents produced based on the communications, and correct the errors and misleading statements in the aforesaid documents.
IX. The Bank shall make records of the IRM activities for future reference, including the time, venue and approach of activities, participating institutions and personnel, communication content, relevant materials provided, etc.
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