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Announcement on Temporary Suspension of Personal Online Banking Services on 16th November 2019


Dear customers,

To provide better financial products and services, we will upgrade our systems from 16:45 to 23:30 on 16th November 2019 (Luxembourg time). During the period of upgrade, Personal Online Banking will be suspended.

We will make efforts to shorten the suspension period. If the suspension is shorter than that mentioned above, all the transactions through Online Banking submitted by customer will be valid.

We apologize for any inconvenience arising from the system upgrade. For any questions, please dial our local hotline or visit our bank outlets.

Bank of China Luxembourg Branch
Bank of China (Luxembourg) S.A.
15th November 2019

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