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Notice of Temporary Closure (Effective 25 March 2020)


Dear customers:

Bank of China (New Zealand) is closely monitoring events relating to the coronavirus (COVID-19) outbreak and its impact in New Zealand. Following the New Zealand government’s announcement regarding Alert Level 4 on 25 March 2020, our offices will be temporarily closed in order to protect the health and safety of our customers and staff.

During the closure, we will ensure that all essential banking services continue to operate as normal. If you need banking services or assistance, please contact us as below:

  • For Personal Banking customers, please call 09-980-9016 (weekdays 9am-5pm) or email us at
  • For Corporate Banking customers, please call your Relationship Manager or send them an email directly.

We want to assure you that we are prepared to manage through this time with minimal disruption, and we sincerely apologise for any inconvenience this may cause you. Thank you for your continued support and understanding. Best wishes from all of us here at Bank of China (New Zealand).

Bank of China (New Zealand) Limited
25 March 2020

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