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  • 0064 9980 9000(From Overseas)
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Notice of Support to COVID-19 Affected Customers


Dear Customers,

Bank of China (New Zealand) Limited recognises the impact of COVID-19 on our economy and society. Our Personal Banking team are here to assist customers who are suffering financial difficulties as a result of COVID-19.

The Bank may provide:

  • Deferral of Principal (interest only) for a defined period
  • Deferral of Principal and Interest (capitalising arrears) for a defined period
  • Extending the loan term

Relevant assistance will depend on your personal circumstances and financial situation.Please call +64 9 980 9016 or email us at: for more information.

If you are a Corporate Banking customer and need assistance, please do not hesitate to contact your Relationship Manager directly either by phone or email.

Your financial wellbeing is our priority. Best wishes from us here at Bank of China (New Zealand).

Bank of China (New Zealand) Limited
24 April 2020

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