Hotline : 

  • 0800 695 566(Within New Zealand)
  • 0064 9980 9000(From Overseas)
Current Position : Home > BOC NewZealand > Information > Notices
Online Banking

Notice of Temporary Closure (Effective 12 August 2020)


Dear customers:

Following the New Zealand government's announcement regarding Alert Level 3 in Auckland and Alert 2 elsewhere from noon on Wednesday 12 August 2020, our offices will be temporarily closed in order to protect the health and safety of our customers and staff until further notice.

During the closure, we will ensure that all essential banking services continue to operate as normal.

If you need banking services or assistance, please contact us as below:

  • For Personal Banking customers, please call 09-980-9016 (weekdays 9am-5pm) or email us at
  • For Corporate Banking customers, please call your Relationship Manager or send them an email directly.

We sincerely apologise for any inconvenience this may cause you. Thank you for your continued support and understanding.

Bank of China (New Zealand) Limited
12 August 2020

Related Information