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Privacy Statement


Abiding by the confidentiality obligations under the laws of Portugal, Bank of China (Europe) S.A. Lisbon Branch (Bank of China Lisbon Branch or the Bank) will not disclose customer data to third parties without customer consent or authorization by law, and will keep confidential all customer transaction data through electronic channels.

Privacy Policy

Bank of China Lisbon Branch strives to ensure customer data privacy is protected.

For any questions about this statement, please inquire the webmaster via the customer service e-mail.


1. The Bank will not disclose the personal information of the customers in this website (the Site).

Personal contact information will not be disclosed unless required by law. The Bank collects the personal information of the customers in an effort to provide you with the greatest degree of personalized experience. With a better knowledge of the customers, the Bank can send you information more tailored to your needs so as to offer you better services. However, in no circumstances can advertisers obtain the personal account data of the customers of the Bank, unless it is expressly authorized by the customer.

2. The Bank will not use the personal information or browsing information of the customers in the Site, nor will we share it with others.

The Bank's system will automatically collect the information when customers browsing the Site to use the services, but it will not record the IP address of the customers. The bank will not share the information with other companies, but it will summarize the browsing information of the users to know how the users as a whole are using the services of the Bank so that they can be improved. The Bank will also share the browsing information of the customers with our partners (bound by the duty of confidentiality) without disclosing the information. The bank does not track your internet browsing information. Once you click a link to other sites, you will no longer be bound by the Bank's privacy policy.

3. The Bank protects the personal privacy of the customers through secure technology, privacy management tools and restrictions on employee access to private data. Only a small number of authorized employees have access to the personal information of the customers. In addition, there are data protection commissioners monitoring the Bank's compliance with the local data protection regulations in Portugal.

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