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Announcement on the Temporary Suspension of BOC Services (21- 22 April 2018)


2018-04-18

Dear Valued Customer,

In order to serve you better, we will be upgrading our system on 21 April 2018 (Saturday) and 22 April 2018 (Sunday). During this period, the following BOC service platforms at the stated schedule will be unavailable.

Type of BOC Service Period of Suspension
ATM 22 April, 1:30am – 5:30am
SMS Alerts Service 21 April, 10:45pm – 11:45pm

If you would like to access our Personal Online or Mobile Banking services during this period, please use your eToken to log in and perform your transaction(s).

Kindly note that you will not be able to receive SMS alerts during the stated period, thus debit/credit card online transactions that require SMS OTP verification will not be available. All other debit/credit card related services shall remain available for your usage.

For more information, please contact our 24-Hour Customer Service Hotline at

1800-66-95566.

We apologise for any inconvenience caused.

Bank of China Limited Singapore Branch
18 April 2018

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