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Notice of Change to BOC Credit Card Cardmember Agreement (Effective 25 November 2018)


2018-10-15

Dear Valued Customer,

In line with our ongoing commitment to serve you better, we have revised the following clauses in our BOC Credit Card Cardmember Agreement:

(a) 1. Definitions and Interpretations

1.1. In this Agreement unless the context otherwise requires:

“Agreement” means the agreement between the Bank and the Cardmember under the terms and conditions contained herein as supplemented, modified or varied from time to time, at the Bank’s absolute discretion;

“Alert” means the services provided or to be provided by the Bank to the Cardmember under Clause 6(i) and, unless stated otherwise, shall include OTP Alert;

“Applicable Laws” means all relevant or applicable laws, rules, regulations, orders, rulings, directives, circulars or general commercial and regular banking practices (whether or not having the force of law and including any legislations or regulations on anti-money laundering, anti-bribery or anti-corruption, counter-terrorism financing, anti-tax evasion and/or sanctions) whether of governmental bodies or authorities or self-regulatory organisations in relation to which the Bank is a member or otherwise regulated, overseen or supervised;

(b) 15. Termination and Suspension

(i) The Bank may at its discretion and without giving any reasons, (including but not limited to the situations where the Bank decides or has reason to suspect that the Card Account is being used for or in connection with any fraudulent, unlawful or illegal activities or transactions (including gambling, bribery, corruption, money laundering, funding terrorism or tax evasion) or BOC deems it necessary or appropriate in good faith to comply with any Applicable Laws), terminate this Agreement by giving a written notice to that effect to the Principal Cardmember. In such an event, termination shall be effective on the date so indicated in the Bank’s written notice.

(ii) The Bank may also at its discretion and without giving any reasons (including but not limited to the situations where the Bank decides or has reason to suspect that the Card Account is being used for or in connection with any fraudulent, unlawful or illegal activities or transactions (including gambling, bribery, corruption, money laundering, funding terrorism or tax evasion) or BOC deems it necessary or appropriate in good faith to comply with any Applicable Laws) elect to suspend the Card Account without terminating this Agreement. Such a suspension shall be effective without any notice and without in any case affecting the Cardmember’s obligations under this Agreement which shall continue in full force and effect. In such an event, during the period of suspension, no transactions may be effected with the Cards, and the Cardmember shall be liable to indemnify the Bank fully for all losses and expenses incurred as a result of the use of the Card during the period of suspension.

(c) 17. Exemption and Exclusion

(x) any losses or damages of any nature howsoever arising, suffered or incurred by the Cardmember that are caused, in whole or in part, by reason of any action or omission that the Bank takes for the purpose of compliance with Applicable Laws;

(xii) any delays in connection with any investigation, due diligence, screening or security processes to be performed by the Bank or any action considered appropriate for the purpose of or in connection with fraud or anti-money laundering detection or for compliance with Applicable Laws.

(d) 19. Communications and Service

(i) The Bank shall be entitled to send any notices and communications (including without limitation Statements of Account) to the Cardmember by facsimile transmission, electronic mail, telephone, SMS, ordinary post or personal delivery or through the Bank’s website or any other mode of communication to the Cardmember’s last known address or last known contact number in the Bank’s record. Notices and communications sent by the Bank shall be deemed to be received by the Cardmember, if sent by facsimile transmission, electronic mail, SMS, personal delivery or through the Bank’s website or telephone, on the day of transmission or despatch or one (1) calendar day after the date of posting if sent by ordinary post to the Cardmember’s last known address in Singapore and eight (8) calendar days after the date of posting to the Cardmember’s last known address outside of Singapore notwithstanding the fact that the notice and/or communications may be returned through the post office undelivered.

(e) 22. Miscellaneous

(i) The Cardmember shall be responsible for the accuracy and truthfulness of the information and data provided to the Bank and shall notify the Bank immediately of any change in the information, authorisation, assistance and data including his/her name, address, contacts or personal particulars. The Cardmember must immediately provide the Bank with any or other information and documents as the Bank may require from time to time, including, where relevant, to enable the Bank to comply with its obligations under all Applicable laws. This includes for the purposes of the Bank meeting “know your customer”, anti-money laundering, anti-financing-terrorism, sanctions requirements and any other laws and regulations which the Bank needs or agrees to keep to. The Cardmember shall inform the Bank promptly, in writing, of any change in any documents, information or authorisation given to the Bank, and give the Bank supporting documents and evidence of such changes.

This notice should be read together with the BOC Credit Card Cardmember Agreement, available at www.bankofchina.com/sg/. You can obtain the updated BOC Credit Card Cardmember Agreement on our website at www.bankofchina.com/sg/.

Bank of China Limited Singapore Branch
15 October 2018

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