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Announcement on the Temporary Suspension of BOC Services (16-17 November 2019)


2019-11-15

Dear Valued Customer,

In order to serve you better, we will be upgrading our system from 16 November 2019 (Saturday) to 17 November 2019 (Sunday). During this period, the following BOC service platforms will be unavailable at the stated schedule.

Type of BOC Service Period of Suspension
All Credit Card transactions and services 17 November 2.30am – 17 November 6.30am
All Debit Card transactions and services 17 November 12.00am – 17 November 8.00am
ATM services 17 November 12.00am – 17 November 8.00am
GIRO/MEPS fund transfer/RMB Pre-settlement Remittance Services 16 November 11.30pm – 17 November 8.00am
Online Banking and Mobile Banking 16 November 11.30pm – 17 November 8.00am
Telephone Banking 17 November 1.00am – 17 November 7.30am

We apologise for any inconvenience caused.

For more information, please contact our 24-Hour Customer Service Hotline at 1800-66-95566.

Bank of China Limited Singapore Branch
15 November 2019

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