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Announcement on Waiver of Fees for Remittances Made to Novel Coronavirus Donation Drive


2020-01-28

Dear valued customers,

In support of the fight against the Novel Coronavirus, with effect from 28 January 2020, our Bank will be waiving all remittance fees and charges for any related donations made over the counter at our branches or via internet banking and mobile banking. Should you be charged any fees and charges for remittances sent via internet banking or mobile banking for the above-mentioned purpose, please contact your Relationship Manager, our customer service hotline or visit any of our branches to request for a refund of the fees charged.

For more information and assistance, please contact our 24-Hour Customer Service Hotline at 1800-6695566 or Card Centre Customer Service Hotline at 1800-3385335. Alternatively you may drop us an email at enquiry.sg@bankofchina.com.

Bank of China Limited Singapore Branch

28 January 2020

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