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Notice on the Email Application for "Special Financial Relief Programme (SFRP)"


2020-04-03

Dear Value Customers,

As part of MAS’s package of relief measures, with effect from 6 April 2020, the Bank will be having "Special Financial Relief Programme (SFRP)" for our customers with secured mortgage loans and credit card unsecured loans. Application methods are as follow:

I.SFRP (Mortgage) Customers

You may download "BOC Special Financial Relief Programme (SFRP) (Mortgages) Application Form" and email us the completed form (signature is not required), or email us the necessary information stated below to enquiry.sg@bankofchina.com. 

1.Full Name

2.NRIC/ Passport No

3.Contact Number

4.Email Address

5.Loan Account No

6.Property Address

7.Options (A. Defer Principle Only/ B. Defer Principle & Interest) and if you require to extend loan tenure by the corresponding principle deferment period

II.SFRP (Unsecured Loans) Customers

You may download "BOC Special Financial Relief Programme (Unsecured) Application Form" and email us the completed form (signature is not required) together with the supporting documents to cardservice.sg@bankofchina.com.

We will contact you once we have received your email application before processing.

To find out more, please call 24-Hour Customer Service Hotline at 1800-66-95566 (Singapore) or +65 677 95566 (overseas).

Bank of China Limited Singapore Branch
3 April 2020

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