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   BOC Singapore >> Information >> Notices

Announcement on the Temporary Suspension of Selected BOC Services (25 & 26 Nov 2023)


2023-11-24

Dear Valued Customer,

To serve you better, we will be upgrading our system on 25 Nov 2023 (Saturday) and 26 Nov 2023 (Sunday). During this period, should you encounter any issues with the following BOC services, please wait a few minutes before trying again.

Type of BOC Service Period of Suspension
Online Banking and Mobile Banking  25 Nov 10.40pm – 26 Nov 12.00am
Telephone Banking 26 Nov 12.00am – 12.20am
GIRO/MEPS Fund Transfer/RMB Pre-settlement Remittance Service 25 Nov 9.00pm – 26 Nov 12.00am
FAST Fund Transfer/PayNow Services 25 Nov 9.00pm – 26 Nov 12.00am
ATM Services 26 Nov 12.00am – 2.10am
All Debit Card Transactions and Services 25 Nov 9.10pm – 9.20pm
All Credit Card Transactions and Services 26 Nov 12.00am – 12.20am

We apologise for any inconvenience caused.

For more information, please contact our 24-Hour Customer Service Hotline at 1800-66-95566 (Singapore) or +65-677-95566 (Overseas).

Bank of China Limited Singapore Branch
24 Nov 2023

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