Dear Valued Customers,
In line with our ongoing commitment to serve you better, we will revise Part E. Terms and Conditions Governing Electronic Banking Services of the Terms and Conditions Governing Accounts, with effect from 16 December 2024.
Details are as follows:
1. Interpretation
3. Obligations in respect of Bank Statements, Transaction Notifications, E-Token and Security Codes
4. Security Obligations
7. Transaction notifications for a Protected Account
8. Obligations of the Protected Account Holder in respect of Unauthorised Transactions
10. Assessment and investigation of a claim in respect of a Protected Account
12. Protected Account Holder’s Liability for Unauthorised Transactions in respect of Protected Account
18. Erroneous Transaction
If you have any queries, please contact our 24-Hour Customer Service Hotline at 1800 66 95566 (local) or +65 677 95566 (overseas).
Bank of China Limited Singapore Branch
16 November 2024
