Dear Customers,
We are continually developing our banking IT systems with the aim of providing you with better customer service and more efficient system performance. Over the weekend of 6 and 7 August 2016 we will be upgrading our banking IT system. We believe this will improve your banking experience with us.
Due to this system upgrade, Bank of China (UK) Limited China Town Branch and Manchester Branch will not be able to provide you with counter service on Sunday, 7 August 2016. Our branches will open as normal from 9:30 am on 8 August 2016.
If you have any questions, please call our customer service line, 0845 519 5566 from the UK (+44 20 7282 8926 from overseas), or speak to our counter staff who will be happy to help. Please visit our website http://www.bankofchina.com/uk/ for further details about the system upgrade and disruption to other services.
Please accept our sincere apologies for any inconvenience this may cause.
Yours sincerely,
Bank of China (UK) Limited 2 August 2016
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