During these uncertain times, fraudsters and criminals are finding new ways to take advantage of businesses to commit financial crimes. There has been an increase in exploiting the coronavirus and using this as part of their scams.
In order to further enhance the security of account and funds of corporate clients, we will take following measures:
- Implements "call back to check" procedure for e-mail and all other non-internet banking payment instructions.
- Strengthen customer information verification, we will verify your identity when communicating with you.
- Enhance our bank's internal payment anti-fraud checks.
We suggest you take the following measures to protect your business against fraud:
- Strengthen internal management and establish a safety precaution mechanism within your business.
- Regularly provide anti-fraud training for your employees.
- Regularly use online banking and other channels to check your account balance and transaction records.
- Avoid disclosure of account and employee personal information to unrelated persons.
- Use online banking or Bank-Enterprise direct connection services to replace other payment methods.
Please always remember that:
- Bank of China will never ask you to reveal your PIN number, your bank card CVV number, or any passwords in full.
- Bank of China will never ask you to move your money to a “safe account”.
- Bank of China will never send you an email asking you to click on a link in order to access information or to resolve a problem.
- Bank of China will never unexpectedly ask you to download or open any email attachments.
We are working hard to support your business and ensure that you continue to receive essential banking services during these challenging and unprecedented times.
Bank of China Limited, London Branch
Bank of China (UK) Limited
10th August 2020
