Dear valued customer,
The coronavirus (Covid-19) pandemic has deeply affected us in many ways. Even when most Covid-19 restrictions are eased, some may still find it difficult returning to how things were before. We understand it can take time to readjust to life after lockdown. Some will welcome the relaxation of Covid rules, others may find it uneasy. However you feel, we are here to support and assist you.
On 10 July 2021, we have updated our "Bank of China Coronavirus (Covid-19) Help and Support (20210710)" guide, which you can find useful hints and tips to protect yourself from scams and supports that are available to you:
1. Great Wall International Debit Card Withdrawal Limit Increase: If you wish to do so, you can now request an increase in your Great Wall International Debit Card cash withdrawal limit of up to £500 to help you access your money.
2. Avoiding Coronavirus Scams: Guidance and advice on how to protect yourself from scams related to coronavirus.
3. Access to cash: If you are financially impacted by Coronavirus (Covid-19) you can request to withdraw your fixed term deposit before maturity, with no early termination fee and no interest reduction.
For more information on our support measures, please read the attached Guide.
Our thoughts are with you and your loved ones, take care and stay safe.
Bank of China (UK) Limited
10 July 2021
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