Dear Customers,
To keep our systems up to date and implement improvements, we occasionally need to carry out essential maintenance. We will be conducting maintenance on our systems on 16th November 2024. Services on our Great Wall International Credit and Debit Cards will be suspended during the following periods:
| Service Type |
Period of suspension (UK Local Time) |
| Great Wall International Credit Card |
From 18:00 to 20:45 on 16th November |
| Great Wall International Debit Card |
From 18:00 to 20:45 on 16th November |
You will not be able to carry out any transaction(s) using your Great Wall International Credit and Debit Card, during the above periods of suspension.
We apologise for any inconvenience you may experience.
Should you have any queries, please call our customer service hotline: 020 72828763 (from the UK) or +44 20 72828763 (from overseas) between 9:00am to 5:00pm on Monday to Friday, or email to: cardcentre.uk@bank-of-china.com.
Thank you for your patience.
Bank of China (UK) Limited
15th November 2024
