Dear Customers,
To keep our systems up to date and implement improvements, we occasionally need to carry out essential maintenance. We will be conducting maintenance on our systems on Saturday, 22nd February 2025. Services on our Great Wall International Credit and Debit Cards will be suspended during the following periods:
| Service Type |
Period of suspension
(UK Local Time) |
Impact Details |
| Great Wall International Credit Card |
From 18:00 to 20:30
on 22nd February |
You will not be able to carry out transactions using your Great Wall International Credit and Debit Cards during the above periods of suspensions. |
| Great Wall International Debit Card |
From 18:00 to 20:30
on 22nd February |
What you can do:
- For critical payments, please complete them outside the maintenance period.
- If your card transaction times out, please try again after a few moments.
We apologise for any inconvenience you may experience.
Should you have any queries, our customer service hotline is available 24 hours a day. Please call our customer service hotline: 020 72828763 (from the UK) or +44 20 72828763 (from overseas) or email to: cardcentre.uk@bank-of-china.com.
Thank you for your patience.
Bank of China (UK) Limited
21st February 2025
