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Notice on the Temporary Closure of Selected BOC Branches Effective from 9 April 2020


2020-04-03

Dear Valued Customers,

In the interest of the health and safety of our customers due to COVID-19, we will be temporarily closing six of our branches from 9 April 2020 till 4 May 2020. Counter and cheque services at these six branches will be suspended while safe deposit box services at Katong Sub-Branch will still be available. All BOC ATM services will remain accessible as usual. Should you require over-the-counter banking services, please visit any of the alternative branches that are open as listed in the following table (addresses and business hours can be found under "Locate Us - Branches") .

Region Temporary Closed Branches Nearest Alternative Branches
Central Chinatown Sub-Branch Main Branch
Tiong Bahru Sub-Branch
East Bedok Sub-Branch
Katong Sub-Branch
(except safe deposit box services*)
North Sub-Branch
Tampines Sub-Branch
West Jurong West Sub-Branch Jurong East Sub-Branch
North Woodlands Sub-Branch Toa Payoh Sub-Branch
North-East Punggol Sub-Branch Ang Mo Kio Sub-Branch

*Safe deposit box access at Katong Sub-Branch is available by appointment only every Wednesday and Saturday, between 9:30am and 12:30pm. To book an appointment in advance, please call 6412 8275 between 9am and 6pm from Monday to Friday, or email us at enquiry.sg@bankofchina.com.

We strongly encourage you to bank with us online whenever possible during this time: most transactions, including the following, can be accessed easily via our online and mobile banking platforms anytime:

  • View and manage accounts
  • Funds transfers (including PayNow, FAST and GIRO)
  • Bill payments
  • Time deposit placements (For existing savings/ current account holders)
  • Global account services
  • Stop cheque service
  • Credit card services
  • Debit card services
  • RMB Pre-settlement
  • Loan account enquiry and repayment history
  • Investment services
  • MyInfo online account opening and credit card application

For more information, please click on "Personal Online Banking" or "Mobile Banking" . Alternatively, you can contact our 24-Hour Customer Service Hotline at 1800-66-95566 or email us at enquiry.sg@bankofchina.com.

Please stay safe and thank you for your understanding and support.

Bank of China Limited Singapore Branch
3 April 2020

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